Question 1

Are prices in CZK or EUR?

Accepted Answer

All prices are in Czech crowns (Kč) and exclude 21 % DPH, which is added at checkout. Czech VAT-registered businesses can deduct it as input VAT.

Question 2

How does the 14-day money-back guarantee work?

Accepted Answer

Every paid plan asks for a card and starts in full straight away — no stripped-down 'trial' version. If it doesn't save you hours, cancel within 14 days for a full refund: one click, no questions, no phone call. The Free plan stays free and needs no card.

Question 3

How does the annual discount work?

Accepted Answer

Pick yearly billing and you pay for 10 months instead of 12 — about 17 % off. Charged once per year via your card.

Question 4

Can I add extra users?

Accepted Answer

Solo is single-user only — built for one-person businesses. Professional adds extra seats at 149 Kč/user/month, Business at 199 Kč/user/month. Higher-tier seats unlock more features (accounting, CRM, AI, white-label), which is why the seat price scales with the tier. Your accountant is the exception — see below.

Question 5

What happens to my data if I downgrade?

Accepted Answer

Nothing is deleted. If you downgrade from Professional to Solo, the extra seats become inactive — you can re-activate them after upgrading again. Same for clients, invoices, etc.

Question 6

Do you support Czech accounting (DPH, kontrolní hlášení, paušální daň)?

Accepted Answer

Yes — split across two tiers. Solo includes daňová evidence for OSVČ: income and expense ledger, mileage book (kniha jízd), profit & loss, personal income tax (DPFO) prep with OSSZ and VZP summaries, and a clean export to your accountant. Professional and Business unlock plné účetnictví (double-entry journal, chart of accounts, balance sheet, general ledger, trial balance) plus DPH return, kontrolní hlášení, souhrnné hlášení, OSS, fixed assets with depreciation, payroll, and the full report suite. The split mirrors how Czech accounting law itself separates OSVČ-neplátci from VAT plátci and s.r.o.s — so the upgrade only matters once you actually register for VAT.

Question 7

Can my accountant access the system?

Accepted Answer

Yes, on every paid plan, and they never count against your user limit — so an accountant costs you nothing. They get a login limited to your financial data: invoices, expenses, payments, reports and accounting exports. They cannot see your jobs, clients, calendar or settings. Add as many as you need. (The Free plan has no team access at all.)

Question 8

How is JobMistr different from other tools?

Accepted Answer

Most businesses end up paying for several separate tools — one for invoicing, one for booking, one for time tracking, one for accounting. JobMistr does all of it in one place, and the pieces talk to each other: every booking auto-creates a job, every job auto-creates an invoice, every hour tracked auto-flows onto the invoice as a line item. That deeper integration is something silo tools can't match.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. Cancel anytime from your billing settings — no phone calls, no retention scripts. You keep access until the end of the current billing period, then drop to the Free plan.

One tool.
One bill.

Free

Solo

Professional

Business

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